Summers Comfort Privacy Policy
Privacy Policy Summers Comfort Heating & Air Last Updated: March 2026
Summers Comfort Heating & Air (“we,” “our,” “us”) is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your information, including information collected for SMS/text messaging programs.
Information We Collect
We may collect personal information when you:
- Request HVAC service or a free estimate
- Submit forms on our website
- Contact us by phone, email, or SMS
- Schedule an appointment
This information may include:
- Name
- Phone number
- Email address
- Service address
- Details related to your heating or cooling service request
How We Use Your Information
We use your information to:
- Schedule and confirm HVAC service appointments
- Provide technician arrival notifications and service updates
- Send invoices, payment reminders, and receipts
- Deliver promotional or marketing messages (only with your consent)
- Improve our customer service and communication
Text Messaging & SMS Consent
By providing your mobile number and checking the consent box on our forms, you agree to receive SMS text messages from Summers Comfort Heating & Air at the number provided.
- Message frequency may vary depending on your service needs
- Message and data rates may apply based on your wireless carrier
- Consent is not a condition of purchase
These messages may include:
- Appointment reminders and confirmations
- Technician on-the-way notifications
- Service updates and follow-ups
- Promotional offers (optional)
Opt-Out Instructions
You may opt out of SMS messages at any time by replying STOP. For help or support, reply HELP or contact us directly:
Email: info@summerscomforthvac.com Phone: (704) 879-3644
Data Sharing
We do not sell or share your personal information with third parties for their marketing purposes. We may share your data with trusted service providers that help us operate our business, such as scheduling, billing, and communication platforms.
Data Security
We follow reasonable and industry-standard security measures to protect your information from unauthorized access, loss, misuse, or disclosure.
Contact Us
If you have questions regarding this Privacy Policy, please contact us at:
Email: info@summerscomforthvac.com Phone: (704) 879-3644 Address: Mt. Holly, NC